v  High brightness vacuum fluorescent display for excellent visibility

v  Adequately sized characters for easy viewing (9.0mm x 5.25mm)

v  40 characters in 20 columns by 2 lines format

v  Supports a wide variety of languages with code pages

v  RS232 interface or USB interface for data communication

v  Power can be sourced from USB port (DC5V), no need external adapter

v  Easy installation and programming.

v  Power on time: 30000 hours.

v  Command set: ESC/POS and CD5220

v  Case color: black/white/

Warranty&RAM:
All of our products with 12 months warranty from the date of shipment. 

RAM procedure:
1. Contact us and let us know what’s the problem. It would be better if you can record a video for our analysis.
2. Tell us serial No. of the device. We will appoint after service staff work together with you to solve the problem asap.
3. If spare parts for repairing requested, pls send back the broken part together with guarantee list for our testing and we will send the spare parts or repair it to you once confirmed the problem was cause by our side. Freight cost at our charge. If the problem was made by your side, we will repair it and send it back to you. Freight cost at your charge.
4. Good suggestions will be highly appreciated.

Dead-on-Arrival (DOA):
Any product found to be defective within 30 days of shipment shall be deemed Dead on Arrival (DOA). DOA products will be advance replaced and shipped via express.